Freeview Retune Causes Controversy

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Millions of households today have been forced to retune their Freeview equipment as part of the digital switch over and to update certain Freeview services.

We reported on this situation earlier today: Older Freeview Set Top Boxes Destined For The Scrap Heap.  This forced retune – promised to be one of many, has not been recieved well amongst parts of the population and has resulted in hundreds of complaints to both Freeview and the British Broadcasting Corporation.

The main purposes of the update today were to allow Channel Five to be recieved by a greater number of households and to prepare Freeview for High Definition programming in the future.  Unfortunately, around half a million households have now lost access to the ITV3 and ITV4 channels on Freeview as a direct consequence of this update and some households with older set top boxes have lost the use of them altogether.

To add further to the disruption certain channels have changed positions and certain preferences like favourite channels and scheduled recordings are more than likely to have been cleared as a consequence of this update.

The overall consensus of many people at the moment seems to be negative towards this update and future updates are likely to recieve an equally cold welcoming as well as generating hundreds more complaints.

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